Major International Bank
June 2005
Headquartered in London, our Client is one of the largest banking and financial services organisations in the world. It has an international network comprising around 10,000 offices in 100 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa.
In 2003, the Bank’s Corporate Investment Banking and Markets IT division in London initiated major projects to implement sophisticated systems to support its Fixed Income business. Specifically, the Fixed Income Group required the development of a new infrastructure to enable business-critical e-trading with international fixed income markets.
To optimise the effectiveness of the software development project, and ensure a successful outcome, the Bank decided to move to a Risk-Based project management environment for software development. To achieve this required that a range of personnel in key project roles from Stakeholder to Developer, each with different perspectives, be re-skilled in a number of key disciplines including Use Case Driven Requirements Analysis, Object Oriented Application Analysis and Design with UML and Iterative Development process.
The critical nature of the Bank’s business environment imposed other hard constraints on how these project services were to be delivered: minimum disruption to day-to-day business, real project problems to be used as coursework “lab” topics, re-skilling programme to be delivered to a variety of different project roles and, finally the programme roll-out to commence within two weeks of agreement on the delivery schedule.
Liemur was selected by the Bank to implement a comprehensive programme of re-skilling on the basis of their demonstrable knowledge, experience, skills, adaptability and hands-on capabilities in the Object Oriented Software development and Unified Process fields, across a range of commercial environments. Multi-role training was provided in Object Oriented Analysis and Design, Java Programming Language and Iterative Software Development. To minimise disruption to the business, modular courseware was used to rapidly create customised one/two day training sessions delivered over a 10 week period. Liemur constantly adapted its delivery to the realities of the Bank’s environment, running ad-hoc workshops and coaching within the live project environment as required.
Over the past 21 months, Liemur has made a major contribution to the Bank in preparing and helping it to move towards adopting new working practices in software development, and in re-aligning the focus of key management onto the main issues associated with Risk-Based projects.
Liemur continues to be actively involved with the Bank and currently provides full-time project resources for technical and management roles as well as delivering development process training as required.
